FAQs

NEIGHBOR CLASS POLICIES

- Please arrive no earlier than 5 mins before class. If you arrive early, please remain outside until we open the door!
- A maximum of 2 adults per child are allowed. 
- Siblings under 6 months are welcome at the studio but asked to not engage in activities (applies Little Explorers & Sensory Storytime classes) 
- Active caregiver supervision & engagement is required
- Please review our current COVID safety measures before visiting the studio!
- Classes require a minimum of 3 children to run. If class is cancelled, emails will be sent out by 8pm the night prior. We can transfer your reservation to a different date, provided a store credit for future use, or fully refund your card.

NEIGHBOR SHOP POLICIES

PAYMENT TYPES

We accept cash & all forms of credit card payment. We do not accept check.

RETURN & EXCHANGE POLICY

NEIGHBOR art studio does not offer full refunds. We will gladly exchange any full priced item within 15 days of purchase. All sale items are final sale & cannot be returned or exchanged.